This is a very comprehensive module, lots of activities and resources. It is the longest part of our workshop, includes many breaks and activities, and will go over the course of 2 days.
Now that we have insights into how people work, we are ready to ideate on design solutions. We’ll explore empathy maps, personas, journey mapping, sketching, ideation, and a little bit of psychology. We’ll also dive into the minds of designers, and have some exercises to help encourage creativity.
This is avery hands-on module with a lot of activity, so there are fewer videos and reference materials.
Presentation
Activities
- Empathy Mapping
- Persona Design
- Journey Mapping
- Sketching
- Ideation and Collaboration
Videos
- How to make personas: https://www.youtube.com/watch?v=B23iWg0koi8
- Journey Maps: https://youtu.be/mSxpVRo3BLg
- Cognitive Load Example: https://www.youtube.com/watch?v=IGQmdoK_ZfY
- Change Blindness: https://www.youtube.com/watch?v=VkrrVozZR2c
- Seeing the world as it isn’t: https://www.youtube.com/watch?v=9Il_D3Xt9W0
- Solving Wicked Problems by drawing: https://youtu.be/_vS_b7cJn2A
- User Centered Design with Don Norman: https://youtu.be/Wl2LkzIkacM
Supplementals
- Empathy Map Template EmpathyMapTemplate