My review of Living in Information has posted at UXmatters.com.

Excerpt:

The idea of information architecture was what initially attracted me to the field of User Experience some 15 years ago. Working in a small graphic-design studio as the only Web designer for an ad agency, I designed Web sites, often coding them myself. Sometimes, clients sought more complexity in their Web sites. They needed interactions, information processing, and, in some cases, a precursor of customer-relationship management (CRM).