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Review of ‘Why We Fail: Learning from Experience Design Failures’

Review of ‘Why We Fail: Learning from Experience Design Failures’

My review of ‘Why We Fail: Learning from Experience Design Failures’ has posted at UXmatters.com. Excerpt: The inclusion of Apple in this book serves as a warning: even a company that is as well regarded and capitalized as Apple makes errors in designing user experiences. It’s not unusual for executives or project teams to compareRead more about Review of ‘Why We Fail: Learning from Experience Design Failures’[…]

Review of ‘Designing Voice User Interfaces’ on UXmatters.com

Review of ‘Designing Voice User Interfaces’ on UXmatters.com

My review of ‘Designing Voice User Interfaces’ has posted to UXmatters.com. Excerpt: In a voice user interface—or, more accurately, a conversation-based interface—understanding timing, call, and response is even more critical than in a typical visual user interface. The development of a workflow that really demonstrates an understanding of a user’s task is critical because thereRead more about Review of ‘Designing Voice User Interfaces’ on UXmatters.com[…]