In this module we explore the basics of User Experience and Design Thinking. We discuss the ways that UX and Design Thinking contribute to businesses and organizations.
Presentation:
Activity:
- Exquisite Corpse / Picture Consequences: This activity is intended to help everyone get comforable with drawing, get into a creative state of mind.
Videos
- Video featuring David Kelley of IDEO: https://youtu.be/_9TIspgTbLM
- iMac Commercials – what are they selling? https://youtu.be/hXRhsPNyssY
- https://youtu.be/6uXJlX50Lj8
Supplemental Materials
UX and Design in Telecommunications
- https://telekom.design/
- http://www.sprintdesignthinking.com/
- http://www.vodafone.com/business/global-enterprise/innovation
- https://www.ericsson.com/en/news/2016/5/the-value-of-design-thinking
- Verizon – http://bit.ly/2yst8tA
Other companies using UX and Design Thinking
- http://www.sentinelsource.com/business/business_news/ibm-hired-hundreds-of-designers-to-figure-out-what-customers/article_4aaf9c35-b17d-5e3e-bfc9-8890f35992dc.html
- https://www.forbes.com/sites/lawtonursrey/2014/06/04/14-design-thinking-esque-tips-some-approaches-to-problem-solving-work-better-than-others/#416587c21627
- https://www.entrepreneur.com/article/295936
- https://www.mckinsey.com/business-functions/digital-mckinsey/how-we-help-clients/experience-design
- http://www.bain.com/publications/articles/repremiumization-the-way-up-for-europes-telcos.aspx
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dbenwoods - February 11, 2018
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